PRIVACY POLICY

Last updated: August 2026.

This Privacy Policy explains how Sensoria - Massage & Relax ("we", "us", "our") collects, uses, and protects your personal information when you visit our website or contact us to book a service. We are committed to protecting your privacy and handling your data responsibly, in accordance with the EU General Data Protection Regulation (GDPR).

1. What Information We Collect

We collect only the minimum information necessary to provide our services:

  • Name and phone number - when you contact us via WhatsApp or Telegram to book a session
  • Website usage data - through Google Analytics, including pages visited, general location (country/city level), device type, and browsing behavior. This data is anonymized and does not identify you personally.

We do not collect payment information, ID documents, or any sensitive personal data through our website.

2. How We Use Your Information

The information you provide is used solely to:

  • Confirm and manage your booking
  • Communicate with you regarding your appointment
  • Improve our website based on general visitor trends (via Analytics)

We do not sell, rent, or share your personal information with third parties for marketing purposes.

3. Data Storage

Booking information (name and phone number) is stored only within our WhatsApp/Telegram conversation history and is not transferred to any external database, spreadsheet, or CRM system. You may request deletion of this conversation history at any time by contacting us directly.

4. Third-Party Services

Our website uses Google Analytics to understand how visitors use our site. Google Analytics may use cookies to collect anonymized usage data. You can learn more about Google's data practices at policies.google.com/privacy.

5. Your Rights (GDPR)

Under GDPR, you have the right to:

  • Request access to the personal data we hold about you
  • Request correction or deletion of your data
  • Withdraw consent to data processing at any time
  • Object to how your data is used

To exercise any of these rights, please contact us using the details below.

6. Cookies

Our website may use cookies for basic functionality and analytics purposes. You can control or disable cookies through your browser settings at any time.

7. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact us:

Email: [email protected]
Phone: +48 790 606 969
Address: Łucka 2/4/6, Warszawa, 00-845

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